SMS Messaging Terms
These terms explain how text messaging works when you contact a business that uses Never Missed It.
Who is texting me?
Never Missed It provides automated text messaging on behalf of local businesses. When you call a business that uses our service and your call is not answered, you receive a text message from that business so they can help you without you having to call back. Each message identifies the business sending it.
How consent is obtained
You are texted because you placed a phone call to that business and the call was not answered. Your inbound call, and the phone number you called from, constitute your request to be contacted about your enquiry.
This is transactional, conversational messaging in direct response to your own contact. We do not send marketing campaigns, promotional blasts, or messages to purchased lists. We never text a number that has not first contacted the business.
What kind of messages will I get?
- An initial reply letting you know your call was missed
- Answers to questions you ask about the business’s services
- Appointment scheduling and confirmation messages
Some replies are generated automatically. If you ask to speak with a person, a member of the business’s team is notified and will follow up.
Message frequency
Message frequency varies and depends entirely on your conversation. Typically you receive one message when your call is missed, plus a reply to each message you send. We do not send recurring or scheduled messages.
Cost
Message and data rates may apply. Never Missed It does not charge you for messages, but your mobile carrier’s standard rates apply based on your plan.
How to stop messages
Reply STOP to any message to opt out immediately. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive one final confirmation, and the business will not text you again through our service.
To resume messages later, reply START.
How to get help
Reply HELP to any message for assistance, or contact us directly at support@nevermissedit.com or (215) 444-3747.
Supported carriers
Messaging is supported on all major U.S. carriers, including AT&T, Verizon, T-Mobile, and their affiliated brands. Carriers are not liable for delayed or undelivered messages.
Your information is not sold or shared
No mobile information, phone number, or opt-in data is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and message content are used solely to operate the messaging service for the business you contacted.
We use service providers to deliver messages and generate replies, and they may process this information only to perform that function on our behalf. See our Privacy Policy for details.
Questions
Contact [YOUR LLC NAME] LLC at support@nevermissedit.com.