Overview

Last 30 days · texting from (704) 555-0100

Estimated revenue recovered

$5,460

13 booked jobs × $420 average job value.

Missed calls captured

63

Calls that would have gone to voicemail and likely been lost.

Median text-back speed

10s

How fast the first text goes out. Under a minute is what wins the job.

Callers who replied

49%

31 of 63 texted back.

Appointments booked

13

42% of people who replied booked a job.

After-hours calls

26

Came in while you were closed. Answered anyway.

Waiting on you

2

Conversations the assistant handed to a person.

Daily activity

Missed calls, how many replied, and how many booked

Missed callsRepliedBooked
01234Jul 14Jul 19Jul 24Jul 29Aug 3Aug 8110

Needs your attention

The assistant stepped back on these — a person should follow up